Serve as the first point of contact for employee relations issues, grievances, and concerns.
Assist in investigating workplace complaints, conflicts, or misconduct, ensuring thorough documentation and confidentiality.
Support the implementation of employee engagement initiatives and feedback mechanisms.
Advise managers and staff on company policies, procedures, and employment law compliance.
Participate in disciplinary and grievance procedures, providing HR guidance throughout.
Maintain accurate and confidential employee records related to ER matters.
Promote a positive workplace culture through training, communication, and conflict prevention.
Monitor trends in employee relations to identify recurring issues and suggest improvements.
Liaise with labor unions or employee representatives, if applicable.
Ensure compliance with labor laws, organizational policies, and best practices.