Oversee all back-office functions, including payment processing, settlements, reconciliation, and account maintenance.
Ensure seamless digital transaction processing, including deposits, withdrawals, loan disbursements, and credit facility management.
Implement automation tools to optimize operational efficiency and minimize manual interventions.
Collaborate with IT and front-office teams to enhance system functionality and resolve operational issues.
Develop and implement standard operating procedures (SOPs) for back-office activities.
Compliance & Risk Management
Ensure all back-office processes comply with financial regulations, AML (Anti-Money Laundering), KYC (Know Your Customer), and other legal requirements.
Work closely with compliance and legal teams to mitigate operational risks.
Monitor suspicious activities and ensure timely reporting to relevant authorities.
Oversee data security measures to protect sensitive financial and customer information.
Financial Reconciliation & Reporting
Oversee daily, weekly, and monthly reconciliation of financial transactions to ensure accuracy.
Manage ledger reconciliation between internal systems and external banking partners.
Prepare regulatory and management reports related to transactions, customer balances, and operational performance.
Coordinate with finance teams for financial closing and audit requirements.
Technology & System Enhancement
Work with IT teams to enhance back-office systems and integrate fintech solutions for scalability and efficiency.
Identify and implement automation and AI-driven solutions for fraud detection, reconciliation, and reporting.
Ensure system reliability and minimize downtime for back-office operations.
Team Leadership & Performance Management
Lead and mentor a team of back-office professionals, ensuring high performance and continuous skill development.
Establish KPIs and performance metrics for the team.
Foster a culture of process improvement, innovation, and accountability.
Established in 1974, Arab Finance Corporation (AFC) is the first financial institution registered in Lebanon. Operating under the regulation of the Central Bank of Lebanon, AFC provides tailor-made soluti... Read More
