Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere.Offer assistance, answer inquiries, and direct guests to their designated areas.
Manage reservations, ensuring accurate recording and timely communication with the kitchen and serving staff.Use reservation management systems to track and organize bookings.
Organize and optimize seating arrangements to accommodate reservations and walk-in guests.Consider factors such as server sections, table turnover, and special requests.
Maintain a waitlist during peak hours, keeping guests informed about estimated wait times.Provide alternatives or recommendations to enhance the guest experience.
Act as a communication hub between guests, servers, and kitchen staff to ensure efficient service.Relay special requests, allergies, or other pertinent information to the appropriate personnel.
Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods.Assist guests with menu choices and make recommendations when requested.
Promote special offerings, promotions, and upsell items to enhance the overall dining experience and increase revenue.Encourage guests to explore new menu options.
Monitor and maintain cleanliness in the waiting area, ensuring a tidy and welcoming environment.Coordinate with cleaning staff to promptly clean and reset tables.
Address and resolve guest concerns or issues promptly and professionally.Collaborate with management to escalate complex situations when necessary.
Coordinate with other hosts and hostesses to manage transitions between shifts smoothly.Provide comprehensive shift handovers to ensure continuity of service.
- Accomodation
- Transportation
- 3 meals / day
- Air ticket
Yannis & Nikos Orfanakis From Roots to Recognition: The Journey of Ioannis & Nikos Orfanakis Ioannis and Nikos Orfanakis, twin brothers born in May 1961 in Heraklion, Crete, were raised in a modest home with... Read More
